At thechancellor., customer satisfaction is important to us.
Cancellation Policy
Orders may be canceled before they are processed or delivered. Once an order has been processed, cancellation requests may not be accepted.
Refund Policy
Refunds will be issued under the following circumstances:
- Duplicate payment made by mistake.
- Product or service not delivered.
- Eligible refund requests approved by our support team.
Approved refunds will be processed within 5–7 business days and credited to the original payment method.
Non-Refundable Items
The following are generally not eligible for refunds:
- Completed services
- Digital products after delivery
- Customized or personalized products
Contact for Refund Requests
To request a refund or cancellation, contact us at:
Email: [Your Email]
Phone: [Your Phone Number]
We reserve the right to review and approve refund requests on a case-by-case basis.